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Some results from Firefox Beta usability testing

Our new release of mobile Firefox is now in Beta in the Google Play store. Time for some usability testing! We ran 10 Android-using participants through some basic tasks. The purpose was to discover...

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Privacy and social media: a small German study

This post is written by Felix Schmidt, a Mozilla contributor who attends the University of Constance in Constance, Germany. In April, 2012, we did a small survey of US users’ feelings about privacy and...

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Identity and the Internet: A study

As Lindsay mentioned earlier , we met with 14 people this summer to learn how they experience and manage their lives both in the real world and online.  We visited people with different backgrounds,...

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Highlights from Cyd Harrell talk at BayCHI

Cyd Harrell, formerly VP of Research for Bolt|Peters, gave a great talk on Fearless Mobile Research at January’s BayCHI monthly meeting. For those of us in the San Francisco Bay Area, BayCHI is a...

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Firefox OS Field Research in Colombia

(Dominik Strohmeier and Stella Zubeck contributed to this post) On August 1st, the first wave of Firefox OS phones were released in Colombia and Venezuela. With the support of the Mozilla community,...

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Communication touchpoints: how can Mozilla improve?

(Editor’s note: Stella Zubeck was a User Experience Research intern at Mozilla during the summer of 2013. The following blog post is her summary of her main research project.) Introduction Mozilla has...

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Colombia Firefox OS Field Tests: Meeting Expectations in Bogotá

In August, 2013, I traveled to Bogotá, Colombia to observe how feature-phone users adapted to smartphones—in this case, our Firefox OS phone. I recently blogged about our study design in detail, but...

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Bogotá Travel Notes From Our Summer Intern

(Editor’s note: Stella Zubeck was a User Experience Research intern at Mozilla during the summer of 2013. The following blog post is her personal recollection of her travels.) I aided with logistics...

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Colombia Firefox OS Field Tests: Exploring The Smartphone

In my previous blog posts, I shared our Colombian Firefox OS study design and outlined the Firefox OS user journey and its first stage, Meeting Expectations. As a refresher, take a look at our journey...

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Colombia Firefox OS Field Tests: Intuitive Integration

In my previous blog posts, I shared our Colombian Firefox OS study design and outlined the Firefox OS user journey and its first two stages, Meeting Expectations and Exploration. As a refresher, take a...

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